I highly recommend 101 Mobility, as their service has been excellent. After I broke my ankle and found it would take 2 months to recover, I called them and they immediately came over to my daughter’s house where I was staying, and did an appraisal. In 2 days, the ramp was up so I could get to the doctor. It has given me freedom to go out with friends as well and enjoy the sunshine. The ramp is sturdy and has railings to hold on to and it looks nice on the house.
I found Eric King professional in all aspects of his communication, installation of lift, explanation for use of the product and clean up. He called in advance, arrived on time, and immediately began to work. He worked well with his helper, Chris, and directed him in a professional manner. This was not an easy installation. Eric took the time to measure my son and the length of his legs from hip to knee plus length of son’s feet to ensure proper and safe clearance in use of the product. I would highly recommend Eric to anyone. Chris did a good job as well.
Gary, Eric is a true asset to your company. The short time he was here, I could tell he is results driven and very customer oriented. He answered all of my questions with clarity and put my mind at ease with any concerns I expressed. I’ve always found in business you can find work, it’s most difficult to find good people to execute. Do what ever you can to retain this young man. Best regards,
Thank you so much for your excellent customer service! It is refreshing to interact with a professional who is awesome at customer satisfaction.
My husband and I were extremely satisfied with all personnel at 101 Mobility. They were professional and courteous from the beginning of our search for, and ultimate purchase and installation of a lift in our 2014 Pathfinder. Paul Singletary, the installer, took the time to brief us on the procedure and then completed the installation with minimum alteration to the vehicle. He came across as a true professional and expressed great pride in his work, which is a rare find these days. We were more than satisfied with the final installation. We wish to thank him personally for his help and thoughtfulness. He certainly is a tremendous asset to the 101 Mobility organization.
…The guy who comes to the house to measure, explain, and later to install is Jeff. Leigh will help you with options, ordering, delivery, and installation scheduling. She can also lead you through questions about sales tax, doctor’s prescriptions, Letter of Medical Necessity, etc. Jeff & Leigh are excellent professionals. We had some specific needs that made the Bruno a perfect fit. They may even have other brands that better suit your needs. Whatever the situation we have found that you can trust these people. They were even a great help after the sale when someone damaged our stair lift. I hope this turns out as much of a blessing for you and your wife as it has for us.
Installation was completed in a timely and professional manner, Mitch did a great job! I have only positive things to say about Leigh, Mitch and 101 and will recommend your services to anyone who expresses an interest in the resources your company offers. Thanks again
Gary – I want to compliment your technician, Eric. He worked very hard non-stop for about four and one half hours to install the ramp today. It is very sturdy, and should give us excellent service. I just want to make sure you know how impressed I was. I have been in management positions for 43 years. I think it is very important to recognize an employee who is so conscientious and works so hard without any supervision. I am a very appreciative customer! Best regards,
I’d like to commend Marcus and Freddie on installing the ramp for my wife. If you have more employees like them, your company will go very far. They were very professional, polite and a pleasure to work with.
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