November 11, 2018
S.L.
Virginia Beach, VA
I love your service techs....they’re the best. Also, Kathleen, your office staff is great!
November 8, 2018
B.H.
Virginia Beach, VA
Every thing
November 7, 2018
D.H.
Chesapeake, VA
You quickly responded to my emergency for a stairlift installation. The technician was polite, respectful of my house, and did a great job. Thank you.
October 24, 2018
D.G.
Virginia Beach, VA
Good quality and very good people
October 2, 2018
C.J.
Virginia Beach, VA
Service is very good
September 25, 2018
Bettie Newman
Chesapeake, VA
Very nice crew. Installation was east. Does everything the salesman said it does. Service was very prompt and professional. Love that they have a local team to take care of any problems!
September 23, 2018
B.M.
Suffolk, VA
Very prompt, good prices and products
September 21, 2018
P.P.
Virginia Beach, VA
Product is heavy duty and service...professional!
September 12, 2018
B.H.
Newport News, VA
My experience with 101 was extremely positive. From the time that I first talked to Robert Hart, the salesman , until the workmen finished an attractive aluminum ramp for my elderly mother I received first class service and a professional job. Shortly after my phone call requesting a ramp Robert personally came to my mother's home, measured the area and designed a ramp that was exactly what she needed to enter and exit her home in a wheel chair. The installation occurred the next day and was completed in just a few hours .. The workmen were efficient and courteous . Robert followed up with a phone call and I told him what I would tell anyone else - this is a great company, they do excellent work and it was a pleasure working with them.
September 8, 2018
T.K.
Virginia Beach, VA
101 Mobility came to my parent's rescue when they had a badly installed lift chair. A relative tried to install it and made a mess of it. Narc redid it beautifully and now my poor dad can get upstairs to bed without the severe bad in his knees. Thank you for being so compassionate! Respectfully, [NAME REMOVED]
September 3, 2018
P.R.
Norfolk, VA
Very attentive and knowledgeable staff.
July 25, 2018
J.M.
Windsor, VA
Everything.
July 21, 2018
Diane Auger
Virginia Beach, VA
The location of a scooter allowed me to have a great vacation. The personnel were very helpful and friendly. Everything was perfect. Diane
July 2, 2018
Susan Jacobs
Suffolk, VA
I like several things about your services: 1. The speed with which each of my requests were met 2. The professionalism of the representative Gary Holaso, who helped me consider every option I had 3. The kindness of your staff when my husband died on the same day I had the ramp installed in my garage 4. The sympathy card I received from your office 5. The fact that you returned half of the amount I had paid due to the circumstances. I didn't ask or expect this kindness, but greatly appreciate it. 6. The professionalism of the representative who came to remove the ramp today (7/2/18) I highly recommend your company!
June 30, 2018
Barbara Cribb
Virginia Beach, VA
Everything!!!
June 12, 2018
Donna Owens
Virginia Beach, VA
Fast delivery, sturdy chair. Even the arms are padded.
June 11, 2018
Marc Larson
Virginia Beach, VA
Easy to use. Quick set up. Friendly people.
May 15, 2018
Hank Watkins
Yorktown, VA
Serviceablity is the key.
February 28, 2018
C.C.
Norfolk, VA
Great job from Gary and his installation crew! From planning to installation everything went flawlessly smooth. Highly recommended!
February 15, 2018
R.R.
Newport News, VA
The Bruno stair lift that 101 Mobility installed in our home has been a godsend to get my wife from the first floor to the up stairs bedroom. With out this stair lift, it would be impossible and we would most likely have to move to a single story unit.
February 10, 2018
F.I.
Norfolk, VA
Love everything about you guys. Gary is awesome. Recommend you to everyone. Thanks for being a kickass partner.
February 8, 2018
J.W.
Virginia Beach, VA
Gary was very patient with me while I debated how to best maneuver my wife up/down our front steps. Always available with ideas, but never rushed me to make a decision.
January 3, 2018
P.C.
Newport News, VA
I am very satisfied with my Stair Lift. It has helped me with my back and leg pain. Your customer service representative was very professional and helpful.
November 13, 2017
S.J.
Virginia Beach, VA
Excellent service and product, would highly recommend.
November 9, 2017
R.A.A.
Virginia Beach, VA
The built in quality of the Bruno CRE-2110 ELITE custom curved rail stair - lift...
October 27, 2017
P.M.
Hampton, VA
Quick response and turn around from estimate to completion.
October 27, 2017
K.C.
Chesapeake, VA
Quality of product and accessibility
October 26, 2017
J.O.
Virginia Beach, VA
Like the ramp I purchased and hope it will make getting my wife in and out of the house when I have to easier. There was some minor problems with getting it delivered and installed and it all worked out. I appreciate Greg taking the delivery and installation fee off for the inconvenience it caused to have the delay.
October 22, 2017
L.C.
Suffolk, VA
It is very easy to work with the staff. The technicians have been very thorough, and extremely kind.
October 18, 2017
J.D.
Virginia Beach, VA
Gary was very responsive, knowledgeable, and respectful in our dealings.
August 19, 2017
R.K.
Virginia Beach, VA
Honestly, promptness and fair pricing. Also, no up charges.
August 5, 2017
M.H.
Smithfield, VA
101 Mobility fit our service call in same day. The technician identified the problem with our vertical lift very rapidly and fixed it within minutes. Then he took the opportunity to do some general maintenance on our lift, which was much needed. Tech was personable, knowledgeable, and courteous too. I highly recommend 101 Mobility.
June 25, 2017
R.W.
Norfolk, VA
Excellent customer service and product
May 7, 2017
H.P.
Virginia Beach, VA
The installer was very courteous and informative. He gave me important instructions on how to use the stair chair. O felt comfortable on using them from the tart. He is a very good representative of your company. [FIRST NAME REMOVED] [LAST NAME REMOVED]
May 2, 2017
J.G.
North Chesterfield, VA
Customer service is eloquently sufficient!
May 1, 2017
A.A.
Virginia Beach, VA
Handicap ramp was put in a few years ago and it still works fine. The people make the business so friendly and helpful.
March 29, 2017
B.H.
VIRGINIA BEACH, VA
Trained Bruno technician
March 27, 2017
C.C.
Henrico, VA
Exactly what was needed. Quality product and expert installation.
March 27, 2017
J.N.
Virginia Beach, VA
Reasonable cost for quality service
March 23, 2017
G.C.
Yorktown, VA
Although we have only had the ramp 2 days so far it seems very sturdy and well constructed. We did use it today to transport my mother in the wheel chair and the safety and ease of navigating the ramp was great. I really like the layout design expressly the 2 platforms that are level with the porch, I think the design allows for additional safety and ease of transitioning to the ramp and your company is the only one to suggest this layout. Our installation was scheduled as soon as we made the commitment to use 101Mobility and in a very quick and fair amount of time, even though there was a delay on the day of installation we received several phone calls from 101 (including a call from the installer, James) to keep us updated on the new time of arrival and as promised it was installed on the scheduled day, great customer service. Nia and Kathleen were very professional and responded very quickly to all of our questions and requests and it was a pleasure to deal with them.
March 21, 2017
D.B.
Chesapeake, VA
Kathleen!
March 16, 2017
N.J.
Virginia Beach, VA
Your services are quick easy and basically carefree once installed.
March 15, 2017
K.R.
Virginia Beach, VA
Every thing was done in a timely manner at the agreed price. Very satisfied.
March 9, 2017
J.S.
Norfolk, VA
Can rent or buy. Good & sturdy
March 8, 2017
P.C.T.
Norfolk, VA
Very responsive Install was quick and easy Friendly staff Product works well
March 2, 2017
H.H.
Virginia Beach, VA
Wheelchair ramp.
February 20, 2017
S.W.
Williamsburg, VA
Friendly, efficient service. Works well. Reasonable rates.
Cumming Family, Outer Banks, NC
Hello, we traveled from Canada to spend the Christmas holiday with family in the OBX, NC. As we knew we needed to access specific accessibility equipment for our son, we searched online and fortunately found 101 Mobility, VA.
101 Mobility, VA had exactly what we needed and the service and delivery was exceptional. From our first contact over the telephone, Kathleen was great to work with. She was very efficient and knowledgable. Always friendly, courteous and professional, Kathleen made sure that all was in order for us.
It can be challenging at times to find a business that can supply the right medical equipment you need, especially when traveling. 101 Mobility is a company which strives to deliver an excellent product and service for their clients.
We would like to thank 101 Mobility (and Kathleen) for their service and for ease in helping to make our visit and holiday with family most enjoyable. We definitely recommend 101 Mobility for service and accessibility equipment needs.
Sherry B., Suffolk, VA

I found Eric King professional in all aspects of his communication, installation of lift, explanation for use of the product and clean up. He called in advance, arrived on time, and immediately began to work. He worked well with his helper, Chris, and directed him in a professional manner. This was not an easy installation. Eric took the time to measure my son and the length of his legs from hip to knee plus length of son’s feet to ensure proper and safe clearance in use of the product. I would highly recommend Eric to anyone. Chris did a good job as well.

Frank S.

Gary, Eric is a true asset to your company. The short time he was here, I could tell he is results driven and very customer oriented. He answered all of my questions with clarity and put my mind at ease with any concerns I expressed. I’ve always found in business you can find work, it’s most difficult to find good people to execute. Do what ever you can to retain this young man. Best regards,

Nancy M.

Thank you so much for your excellent customer service! It is refreshing to interact with a professional who is awesome at customer satisfaction.

R. Doucette

My husband and I were extremely satisfied with all personnel at 101 Mobility. They were professional and courteous from the beginning of our search for, and ultimate purchase and installation of a lift in our 2014 Pathfinder. Paul Singletary, the installer, took the time to brief us on the procedure and then completed the installation with minimum alteration to the vehicle. He came across as a true professional and expressed great pride in his work, which is a rare find these days. We were more than satisfied with the final installation. We wish to thank him personally for his help and thoughtfulness. He certainly is a tremendous asset to the 101 Mobility organization.

R. Sams

…The guy who comes to the house to measure, explain, and later to install is Jeff. Leigh will help you with options, ordering, delivery, and installation scheduling. She can also lead you through questions about sales tax, doctor’s prescriptions, Letter of Medical Necessity, etc. Jeff & Leigh are excellent professionals. We had some specific needs that made the Bruno a perfect fit. They may even have other brands that better suit your needs. Whatever the situation we have found that you can trust these people. They were even a great help after the sale when someone damaged our stair lift. I hope this turns out as much of a blessing for you and your wife as it has for us.

R. Bak

Installation was completed in a timely and professional manner, Mitch did a great job! I have only positive things to say about Leigh, Mitch and 101 and will recommend your services to anyone who expresses an interest in the resources your company offers. Thanks again

Ken H.

Gary – I want to compliment your technician, Eric. He worked very hard non-stop for about four and one half hours to install the ramp today. It is very sturdy, and should give us excellent service. I just want to make sure you know how impressed I was. I have been in management positions for 43 years. I think it is very important to recognize an employee who is so conscientious and works so hard without any supervision. I am a very appreciative customer! Best regards,

Mr. Hulon

I’d like to commend Marcus and Freddie on installing the ramp for my wife. If you have more employees like them, your company will go very far. They were very professional, polite and a pleasure to work with.

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